You asked for it – you got it: better international shipping!

Until now, our shipping options have been either first-class post or DHL Express.

First-class post always the cheapest, but it takes 2-7 weeks and requires customers to go to their post office and pay customs duties before they can pick up their package. DHL Express guarantees delivery in 3-4 days but was nearly double the cost of first-class post.

Now we’ve partnered with GlobalShopEx, an international freight forwarding agency, to give our international customers better shipping service. With Global ShopEx, packages should get there faster than with post but less expensive than the premium international express option.

With the new Global ShopEx checkout, customers should get:

  • a better shipping option, that strikes the right balance between cost and transit time (3-10 days)
  • the ability to estimate and pre-pay international customs and duties.

This is our first time trying this out – so please, give us your thoughts and feedback! We’d love to hear what you think. Is it an improvement, or just a new hurdle?

Don’t worry – you don’t have to use the Global ShopEx option if you don’t want to. When you check out now, you’ll have two button options: “Checkout” and “International Checkout by Global ShopEx”. Choose the one that works best for you – with regular checkout, you can still choose the cheapest (post) or the fastest (DHL) service available.

Image

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

About walnutstudiolo

Founded in 2009 by Geoffrey Franklin, Walnut combines thoughtful modern design with old-world craft. Everything we make is hand-built to work beautifully and age gracefully in our Portland, Oregon workshop. See our work at walnutstudiolo.com. Learn more about us with this short maker video: http://vimeo.com/cineastas/walnut

Category

About-Us, Offers

Tags

, , , ,