Now live on our site: better international shipping options

You asked for it – you got it: better international shipping!

Until now, our shipping options have been either first-class post or DHL Express.

First-class post always the cheapest, but it takes 2-7 weeks and requires customers to go to their post office and pay customs duties before they can pick up their package. DHL Express guarantees delivery in 3-4 days but was nearly double the cost of first-class post.

Now we’ve partnered with GlobalShopEx, an international freight forwarding agency, to give our international customers better shipping service. With Global ShopEx, packages should get there faster than with post but less expensive than the premium international express option.

With the new Global ShopEx checkout, customers should get:

  • a better shipping option, that strikes the right balance between cost and transit time (3-10 days)
  • the ability to estimate and pre-pay international customs and duties.

This is our first time trying this out – so please, give us your thoughts and feedback! We’d love to hear what you think. Is it an improvement, or just a new hurdle?

Don’t worry – you don’t have to use the Global ShopEx option if you don’t want to. When you check out now, you’ll have two button options: “Checkout” and “International Checkout by Global ShopEx”. Choose the one that works best for you – with regular checkout, you can still choose the cheapest (post) or the fastest (DHL) service available.


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